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Support Centre

How can we help?

Get assistance with consultations, bookings, payments, reports, technical support and all other enquiries related to Vedic Siddhanta. For a booked appointment, please keep the date and the name it was booked under to hand.

WhatsApp Us NowQuick help for general enquiries and urgent matters.Usually within a few hours Raise a Support TicketA written record with a ticket reference, so nothing is lost.Reference issued immediately Email SupportRoom to explain in detail, with documents and screenshots.Reply within 24 working hours

Ticket reference provided
Replies within 24 working hours
Confidential and secure support

Support categories

Choose a Topic for Help

Pick the topic closest to your question — we will open a support request with that topic already selected.

Consultation Booking Availability, appointment scheduling, rescheduling and changes. Get Help → Payments & Transactions Payment issues, confirmation, refunds and invoices. Get Help → Report Delivery Status of written reports, delivery timeline and download help. Get Help → Session & Video Call Joining a call, audio or video problems, and session questions. Get Help → Vāstu Consultation Vāstu services, floor-plan reports and site analysis. Get Help → Website & Account Access Login, one-time codes, profile updates and account help. Get Help → Praśna Jyotiṣa Praśna consultations, the process and guidelines. Get Help → Follow-up Support Follow-up questions after a consultation, within the validity period. Get Help → General & Research Enquiries Research, courses, publications and collaborations. Get Help →

Chat with us on

For quick help with bookings, rescheduling, payments and general enquiries.

+91 70062 78941

Urgent appointment matters on WhatsApp
Calls taken after 7:00 PM IST — call us
Readings are given in your booked session, not over chat

Start with a ready message

Reschedule my slot Payment did not go through Booking link not opening Still waiting for my report Which consultation do I need? Urgent — earliest slot

Open WhatsApp Chat

Consultation hours: Fri – Sun, 1:30 – 9:00 PM IST · International clients: Saturday, 10:00 – 11:00 PM IST
Office: M/S Vedic Siddhanta, Jammu, J&K 180011, India

Raise a support ticket

Send us a Support Request

Fill in the details below and our team will reply within 24 working hours. You receive a ticket reference the moment you submit — quote it in any follow-up.

Full Name

Email Address

Phone / WhatsApp

Priority

How It Works

1Submit your requestFill in the form, or reach us on WhatsApp or by email.
2Get your ticket referenceShown on screen and emailed to you straight away.
3Receive a responseWe reply within 24 working hours — sooner if marked urgent. Reply on the same email thread to add files.

Frequently asked questions

Quick Answers

See the consultation process →

How will I know if my payment is confirmed?

Once your payment is received, your slot is confirmed by email or WhatsApp. If you have not heard within 24 working hours, raise a ticket under Payments & Transactions with your payment reference or a screenshot.

How do I ask follow-up questions after a consultation?

After a voice consultation you can ask 3 follow-up questions within 90 days, on the same life area that was discussed. A different life area, or a question after 90 days, needs a new consultation.

When will I receive my consultation report?

The delivery time depends on the consultation you booked and is given in your confirmation. If your report is overdue, raise a ticket under Report Delivery and quote your booking name and date.

I am unable to log in to my account. What should I do?

Use Forgot password, or sign in on the login page with a one-time code sent to your email or phone. Still stuck? Raise a ticket under Website & Account Access.

Can I reschedule my appointment?

Yes. Message us on WhatsApp — or raise a ticket — with the name the booking is under and its date, and we will offer the next available slot.

Can I get a refund if I am unable to attend?

Refunds follow our Shipping & Returns policy. Raise a ticket under Payments & Transactions as early as you can, with your booking details and payment reference.

Other ways to reach us

Email Support

Three desks, so your message reaches the right person first time. All are answered within 24 working hours.

Consultations & Bookings

krishndhaam@gmail.com

Appointment requests, slot confirmations, birth records and anything about a session itself.

Service, Payments & Technical

support@vedicsiddhanta.in

Reports not yet delivered, payments and refunds, website or login problems, and support tickets.

Feedback, Complaints & Research

founder@vedicsiddhanta.in

If something has gone unanswered or you are unhappy with how it was handled — and research collaborations.